Tenant app
تطبيق المستأجر
Tenants raise maintenance, offer visit times that suit them and follow every step from their phone browser, with nothing to install. One app serves the tenants of every operator; each tenant sees only the unit their operator linked to their number.
- Who uses it
- Residential tenants, one tenant of record per unit
- Device
- Phone browser; can be added to the Home Screen
- Sign-in
- Mobile number and a one-time SMS code
- Status
- Phase 1 build and paid pilot
9:41
Good morning
FAFahad
Unit 204, Building BRakah Court, Al Rakah, Khobar
Report a problem
Open requests
AC not cooling#1042, visit today 9–12
Technician on the way
Need the office?
HomeRequestsAccount
9:41
صباح الخير
ففهد
الوحدة 204، المبنى بمجمع الراكة، حي الراكة، الخبر
الإبلاغ عن مشكلة
الطلبات المفتوحة
المكيف لا يبرد#1042، زيارة اليوم 9–12
الفني في الطريق
تحتاج المكتب؟
الرئيسيةطلباتيحسابي
9:41
When can we come?
Pick up to 3 times. The office confirms one.Morning9–12Afternoon1–5Evening5–9TodaySun 4 OctTomorrowMon 5 OctTuesday6 Oct
More days
As soon as possible (urgent)
Call me 30 minutes before
Send request
Features
Five screens cover the whole tenant journey, including agreeing a visit time.
Sign inتسجيل الدخولQR code or link, mobile number, SMS code.3 mockupsMy homeمنزليThe unit, open requests and one clear button.3 mockupsRaise a requestرفع طلب صيانةCategory, description and photos, then visit times.3 mockupsSchedule a visitموعد الزيارةOffered times, a confirmed visit, and changes before the cut-off.3 mockupsTrack a requestمتابعة الطلبLive status, technician contact, completion photos, history.3 mockups
Restrictions
- Access covers only the unit the office linked to this number. Signing in alone gives no access.
- Residential only. Company tenants come later through the business portal.
- No listings, service directory, marketplace or payments in Phase 1.
- Arabic and English, right to left, on every screen.