INMAA
Platforms/Tenant app/Raise a requestPhase 1

Raise a request

رفع طلب صيانة

Pick a category, describe the problem, add photos, then offer visit times. It should take about a minute.

9:41

New request

1 of 3

What needs fixing?

Unit 204, Building B
Plumbing
Electrical
AC
Carpentry
Appliances
Other
Next
Step 1: a short list of categories.
9:41

طلب جديد

2 من 3

تفاصيل المشكلة

تكييف
المكيف في غرفة النوم لا يبرد منذ أمس، ويصدر صوتًا عاليًا.
التالي
Step 2, in Arabic: description and photos.
9:41

New request

3 of 3

When can we come?

Pick up to 3 times. The office confirms one.
Morning9–12Afternoon1–5Evening5–9TodaySun 4 OctTomorrowMon 5 OctTuesday6 Oct
More days
As soon as possible (urgent)
Call me 30 minutes before
Send request
Step 3: up to three visit windows, and how to get in.

What users can do

  • Choose from the categories the office has configured
  • Describe the problem in Arabic or English
  • Attach photos from the camera or gallery
  • Offer up to three visit windows, or ask for an urgent visit
  • Say how to get in, for example "call me 30 minutes before"

Restrictions

  • Only against the linked unit. Tenants can't pick other units or buildings.
  • Tenants can't choose or contact contractors. The office assigns its own crew.
  • Only the operator's own visit windows and working days can be picked.
  • Photo size and file types are limited, and location data is removed from photos.
  • No voice notes or video in Phase 1.
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